Contact Pacnet Singapore
Pacnet is strongly committed to deliver a positive service experience in every interaction with our valued customers.
We aim to provide a quick and easy avenue for you, to submit your query or share your feedback on our service. You may get in touch with us via the following channels.
| * Closed National Public Holidays and Weekends | |
| Sales | |
| National | 6226 8668 Option 1 |
| International | +65 6226 8668 |
| Fax | +65 6773 6812 |
| Sales Enquiries | Enquire Online |
| Hours | 9:00am to 6:00pm Monday to Friday |
| Customer Service | |
| National | 6226 8668 Option 2 |
| International | +65 6226 8668 |
| Fax | +65 6234 3563 |
| Customer Service Email | bizcare.sg@pacnet.com |
| Hours | 8:30am to 6:00pm Monday to Friday* |
| Technical Support | |
| National | 6226 8668 Option 3 |
| International | +65 6226 8668 |
| Fax | +65 6234 0552 |
| Technical Support Email | bizhelp.sg@pacnet.com |
| Hours | 24 hours a day, 7 days a week |
| Managed Service Centre | |
| National | +65 6872 1010 | +65 6872 1088 |
| Callback Request | Request a callback online |
| Fax | +65 6234 3905 |
| rnoc@pacnet.com | |
| Hours | 24 hours a day, 7 days a week |
| * Closed National Public Holidays and Weekends ^ Closed Sundays |
|
| Sales | |
| National | 6336 6622 Option 1 |
| International | +65 6336 6622 |
| Fax | +65 6872 6347 |
| Sales Enquiries | Enquire Online |
| Hours | 9:00am to 6:00pm Monday to Friday |
| Customer Service | |
| National | 6336 6622 Option 2 |
| International | +65 6336 6622 |
| Fax | +65 6234 3563 |
| Customer Service Email | wecare.sg@pacnet.com |
| Hours | 8:30am to 6:00pm Monday to Friday* |
| Technical Support | |
| National | 6336 6622 Option 3 |
| International | +65 6336 6622 |
| Fax | +65 6234 0552 |
| Technical Support Email | help.sg@pacnet.com |
| Hours | 9:00am to 9:00pm Monday to Friday*^ 9:00am to 6:00pm Saturday |
| Customer Service | |||||
|---|---|---|---|---|---|
| International | +65 6419 2001 | ||||
| Customer Service Email | ascip@pacnet.com Please quote your circuit ID when contacting customer service | ||||
| Hours | 24 hours a day, 7 days a week | ||||
| Country | Toll Free Number | Country | Toll Free Number | Country | Toll Free Number |
| Australia | 1800 003 051 | Indonesia | 001 803 65 7632 | New Zealand | 0800 44 6215 |
| Northern China | 10800 650 0245 | Ireland | 1800 556 529 | Philippines | 1800 1651 0408 |
| Southern China | 10800 265 0245 | Italy | 800 785 325 | Singapore | 1800 419 2007 |
| France | 0800 919 870 | Japan | 0120 159 686 | Taiwan | 00801 65 1632 |
| Germany | 0800 181 2569 | Korea | 00798 651 7194 | Thailand | 001800 65 6430 |
| Hong Kong | 800 90 1500 | Malaysia | 1800 80 6029 | UK | 0800 917 1096 |
| India | 000800 650 1304 | Netherlands | 08000 222 963 | USA | 1800 243 8056 |
| Singapore | ||
|---|---|---|
| Street Address | Pacnet Internet (S) Pte. Ltd 10 Eunos Road 8, #08-01 Singapore Post Centre Singapore 408600 |
|
| Telephone | +65 6872 2638 | |
| Fax | +65 6591 9868 |
| General Feedback | management.team@pacnet.com |
| Website Feedback | site.feedback@pacnet.com |
